Below are the most common questions we receive for customers interested in Storefront Social.
Storefront Social is NOT an ecommerce platform. We are a marketing platform that enables existing ecommerce sites to import and expand their product showcase onto Facebook quickly and easily. This also helps in creating an exclusive online community where there are over 600M users!
Google Analytics is the best tool for seeing in depth analysis about your site. If you haven’t signed up already, get your account now at http://google.com/analytics.
Using the link below, you can give your URLs specific parameters so you can watch the stats driven specifically from your storefront on Facebook. Remember though that Social Media REQUIRES engagement, so use this as a tool to determine how to get your products actively engaging your customers by featuring a product of the day, sharing specific products to your news feed, creating a discount for your fans etc..
Google does NOT penalize you for this. Fanpages are searched by Google but are NOT indexed. Therefore, your storefront is safe from duplication penalty and you can use the same content for this storefront. However, we encourage keeping the descriptions short and sweet if possible to ‘tease’ the viewer into actually going into your ecommerce store. The whole advantage of having your products in front of fans on Facebook is to invite them to go to your true online store!
Absolutely not! Unlike other Facebook Shop companies, we understand how a lot of companies want to get your credit card up front so they can charge you immediately after the trial. We want there to be no barriers to using our service for free. We love our customers, and do not want anyone to feel tricked. That’s why activating your service AFTER the free trial is entirely up to you. If you feel like it’s a good fit for your business, only then do you need to provide your credit card details.
Not finding your answer here? Simply open a support ticket at Storefront Social Support!